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General Terms and Conditions for the Use of the Online Ticket Shop of Bergbahnen Sörenberg AG

1 General information

The ticket purchaser ("Purchaser") acknowledges that rights and obligations arising from the ordering of tickets and/or the use of other services offered are exclusively between Bergbahnen Sörenberg AG ("BBS AG") and the Purchaser. This applies in particular to any claims for reimbursement.

These General Terms and Conditions ("GTC") form the basis for the use of the Online Ticket Shop Website of BBS AG.

In addition to the GTCs for the Online Ticket Shop, the General Terms and Conditions of Bergbahnen Sörenberg AG shall apply to the tickets and services of Bergbahnen Sörenberg AG purchased by the purchaser.

2. Regulations of BBS AG and validity and return of the ticket

The regulations of BBS AG (safety requirements, age and other access restrictions, etc.) must be complied with. Any misuse of the tickets is prohibited. The ticket purchaser must ensure that the ticket is protected against misuse (e.g. unlawful copying, alteration or printing by unauthorised persons). The QR code and/or barcode must be machine-readable.

Return or exchange of tickets is generally excluded. In the event of postponements of events, tickets are automatically valid for the postponed date. In the event of cancellation of an event, the ticket purchaser's claim for reimbursement shall be directed against BBS AG in accordance with its terms and conditions.

3. Personal data

The purchaser acknowledges and agrees that BBS AG and its suppliers/partners may obtain knowledge of personal data in connection with the provision and maintenance of the system and the provision of services. This personal data will be used within the framework of ticket purchase and access control, insofar as this is useful for the event.

BBS AG may continue to use the personal data for its own needs in compliance with all legal provisions.

BBS AG undertakes to use the personal data further or to pass it on to third parties only with the express consent of the ticket purchaser and in compliance with all legal provisions.

4 Exclusion of liability

BBS AG shall not be liable for damage caused by the use of the organiser's websites due to malfunctions, interruptions and overloads of the IT system on the part of BBS AG, its suppliers or the user. BBS AG declines all liability for any damage caused by misuse and illegal intervention in the system. Participation in experience offers like namely yoga on the mountain, gastronomic round hike, toboggan run rides (list not exhaustive) is at the participant's own responsibility. Insurance is the sole responsibility of the course participant. Bergbahnen Sörenberg AG declines all liability.

5 Final provisions

BBS AG reserves the right to change these General Terms and Conditions at any time without giving reasons. Such changes do not apply to orders already placed. Should individual points of these General Terms and Conditions of Business be or become invalid, this shall not affect the validity of the remainder of the contract. The place of jurisdiction is 6173 Flühli, LU.

Sörenberg in July 2022

Bergbahnen Sörenberg AG | Hinterschöniseistrasse 4 | 6174 Sörenberg | Tel. +41 (0)41 488 21 21 | bahnen@soerenberg.ch

© 2026 Bergbahnen Sörenberg AG

+41 (0)41 488 21 21
shop@soerenberg.ch
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